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Top 25 Motorization Questions
Why are my PowerView® schedules not working correctly?
Try this step-by-step guide to resolve the problem.
1
Make sure the PowerView® Hub is connected to the local network and shows a blue LED
A red LED indicates that the Hub is no longer connected to the local network.
The Hub checks the internet each night for a time update. Schedules should activate according to the Hub's last known time, but could drift over time.
2
Try activating the relevant scenes and shades to ensure that the problem is really the schedule
3
Activate the Sync Shade Memory command
In the shade's Advanced Settings activate the Sync Shade Memory command in order to restore correct scene information.
4
Create a New Test Schedule
If the scene used in the schedule is working, try creating a new test schedule for five minutes out.
If that one works, delete the schedule that failed and recreate a new one.
5
For sunrise- or sunset-based schedules, Location Services must be on
iOS:
While using the App navigate to Settings → PowerView → Location → Toggle on Precise Location for best accuracy.
Android:
Navigate to Settings → Apps → PowerView → Permissions → Location → Allow all the time (recommended) or Allow only while using the App.